top of page

Frequently Asked Questions

  • When will I get my product?
    Once you place an order we'll ship out within 3 business days.
  • Are these accessories sold in any stores?
    As a Direct-to-Consumer brand, Farfella Creaciones is not sold in any department stores or boutiques. This allows us to sell you the highest quality product for the best price, avoiding the traditional retail mark-up. And the best part, you'll be wearing one-of-a-kind pieces!
  • Will these accessories fit me?
    Yes! For the most part our pieces are made and sized to fit most everyone. Please reach out if you require a special size.
  • What if I'm unhappy with my product?
    We're confident you'll love it. If not, send it back within 30 days and we'll refund you, no questions asked.
  • How long do I have to return or exchange an item?
    Returns or exchanges will be accepted within 30 days from the date purchased.
bottom of page